Service Category

E-Commerce

E-commerce, or electronic commerce, is the buying and selling of goods and services online. It represents the evolution of traditional commerce into a digital environment where transactions can occur across borders and time zones. Powered by internet connectivity, e-commerce has transformed the way businesses and consumers interact, offering convenience, speed, and accessibility.

Modern e-commerce encompasses a wide variety of business models and solutions, each tailored to different needs and objectives. Whether it's a global retail giant offering products to millions of customers or a small business providing niche services, e-commerce bridges the gap between buyers and sellers. It empowers businesses to reach wider audiences, reduces operational costs, and enables consumers to shop with ease and efficiency.

Business-To-Consumer (B2C)

B2C e-commerce refers to businesses selling products or services directly to consumers. This is the most common form of e-commerce, encompassing online shopping platforms, subscription services, and digital product marketplaces..

Example One

An online fashion retailer sells clothing and accessories directly to customers through its website. Shoppers can browse a catalog, select items, and place orders, which are then delivered to their doorstep.

A streaming service provides users with monthly subscriptions to watch movies and series. Customers can sign up, choose a plan, and immediately access the content without needing physical products.

Business-To-Business(B2B)

B2B e-commerce involves transactions between businesses, such as wholesalers supplying products to retailers or manufacturers providing components to production companies.

Example One

A furniture manufacturer sells bulk quantities of tables and chairs to a chain of office supply stores. Orders are placed through the manufacturer’s online portal, where businesses can customize specifications and arrange shipping.

Example Two

A cloud software provider offers subscription plans to corporations for team collaboration tools. Companies can purchase licenses online, enabling their employees to use the platform for project management.

Consumer-to-Consumer (C2C)

C2C e-commerce facilitates transactions between individuals, typically through third-party platforms that act as intermediaries. These platforms allow users to sell used or new items directly to others.

Example One

A person sells their used smartphone on an online marketplace. The platform connects the seller with a buyer, provides a secure payment system, and ensures the transaction is completed smoothly.

Example Two

A hobbyist creates handmade crafts and lists them for sale on an online platform, connecting with customers looking for unique, personalized items